At Tallow & Vine, we aim to ensure your satisfaction with every purchase. Please review our return and refund policy below:
1. Eligibility for Returns (30-Day Window)
We accept returns for 30 days after delivery. To be eligible, items must be unused, unopened, and in their original packaging.
2. How to Initiate a Return
Contact us at support@tallowandvine.com or call 820-223-7414 with your order number to receive a Return Merchandise Authorization (RMA) number.
3. Return Shipping & Address
Customers are responsible for return shipping costs unless the return is due to an error on our part. All physical returns must be shipped to:
Tallow & Vine Returns Facility
3360 Scherer Drive, Suite A
St. Petersburg, FL 33716
4. Company & Support Details
Headquarters: Tallow & Vine LLC, 5900 Balcones Drive, STE 100, Austin, TX 78731
Email: support@tallowandvine.com | Phone: 820-223-7414
Hours: Monday – Friday, 9:00 AM – 5:00 PM CST
